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Grosvenor Casino Review – We Put the Popular UK Operator to the Test

Grosvenor is the UK’s biggest casino brand, with a network of over 50 prestigious brick and mortar casinos throughout the country. The online casino offers a unique game selection, with over 270 different titles, provided by some of the best developers in the industry. It also offers the excitement and thrill of playing in a land based casino from the comfort of your home, thanks to the excellent live casino, which boasts a rich selection of games and tables to suit the tastes of all types of players. Its great games, rewarding promotions and reliable customer service have made this one of the best known and loved casinos in the UK.

The Popular UK Casino
Get up to£400 Bonus With Your First Deposit
Full T&Cs apply. 100% buy-in up to £400 buy-in bonus. Min £20 cash buy-in to be eligible. Offer only available on classic slot games. Max bonus £400. Max stake £2. 20x wagering requirements on total of buy-in and bonus amount. Bonus is valid for 7 days. Keep it fun - set your deposit limit.
Casino Rating 4.90/5
Bonus £400 Bonus For New Players
Games 250+ Slots, 25 Table Games
Mobile 250 Mobile Games
Live 40 Live Tables
Top Games Book of Ra Deluxe, Cleopatra
Software Microgaming, Novomatic
Licence 38750 by UKGC
Founded 1970
Grosvenor is a Popular UK Casino Brand

Play at the Biggest UK Casino!
Last Updated on 10 Jun 2021 by Harrison Newton

On this page, you will find a complete overview of what the operator has to offer. We will take a closer look at the game selection as well as the software that powers the casino features. Learn all the important details about depositing and withdrawing, including the accepted methods, limits and timescales. See how the casino has been expertly adapted for mobile gaming and find out key details about customer support options. We will also delve into the special offers available at the casino, including the unique welcome bonus, the variety of special promotional offers and the rewarding loyalty scheme.

Page Contents:

Before we jump into the details, let me just take a minute to confirm the validity and safety of the operator. Grosvenor Casino is licenced and regulated by the UK Gambling Commission. As such, it has passed strict tests relating to player protection, technical security and the fairness and integrity of its games. Furthermore, the operator is licenced by the Alderney Gambling Control Commission, a leading and respected regulatory body. As such, you can play at Grosvenor with complete peace of mind, safe in the knowledge that you will be protected.

An Overview of the Game Selection and Software Platform

The casino is available through a web-based, instant play platform, as well as a mobile platform, which can be accessed on smartphones and tablets. Whichever version of the casino you opt for, you will find an intuitive, well designed interface which is easy to navigate. Games are separated into categories, enabling you to quickly and easily peruse the types of games you want to play. There is even a search function, enabling you to find and launch specific games within a matter of seconds. And on top of all, you can even play free casino games which are offered by the operator. In keeping with the casino’s branding, the background is black and white, creating a slick and minimalist look to the site.

Advantages and Disadvantages
  • Many Slots and Jackpots
  • Rich Live Game Selection
  • Intuitive Instant Play Platform
  • Play Points Loyalty Scheme
  • Mobile Friendly Games
  • Regular Promotions and Offers
  • Few Table Games

A distinct advantage of choosing Grosvenor casino is the rich and diverse game selection. Unlike many other operators, whose game selection is provided exclusively by a single provider, this operator has handpicked its game selection from the portfolios of some of the best game developers in the iGaming industry. This makes for a unique collection with lots of variety. You will find games from elite providers including NetEnt, Microgaming, IGT, Novomatic, WMS, Ash Gaming, Barcrest, Realistic, plus many others, including smaller, specialised, bespoke developers. The bulk of the game selection consists of slots, with around 250 great titles to choose from. This includes a solid selection of jackpot slots, for a shot at winning big money. There is also a selection of table games available, including roulette, blackjack and poker. Also available are a handful of arcade games and scratch cards. Plus, there is a rich selection of Live Casino games where you can play in real-time against real dealers.

Grosvenor Casino Slots – Over 250 Outstanding Titles

As is the case at most other online casinos, the lion’s share of the game selection belongs to slots. As mentioned above, these are provided by a wide variety of game developers. The Grosvenor casino slots selection is constantly expanding, with new releases regularly added to the game library. Most of the games are ultra-modern video and 3D slots, which boast cutting edge graphics, engaging sound effects, plus innovative and exciting features. There is a wide betting range available across the slots, with many starting from just a penny per payline, perfect for beginners. Whilst at the other end of the spectrum, many of the games can be played with hundreds of pounds per spin, making them ideal for experienced high rollers.

Within the slots selection, there are around 40 jackpot slots, which are always popular with players thanks to their huge progressive jackpot prizes. You will find the complete range of IGT MegaJackpots slots, including Cleopatra, Siberian Storm, Wolf Run, Isle O’Plenty and the latest addition to the jackpot collection, Star Lanterns. Other slots which are a big hit with players include a rich selection of NetEnt slots, with games such as Starburst, Guns N’Roses and Gonzo’s Quest amongst others included. Another highlight of the slots selection are the Novomatic slots, including the iconic Book of Ra Deluxe, Dolphin’s Pearl Deluxe and Sizzling Hot Deluxe. A nice inclusion in the Grosvenor casino online slots selection is an “In Club” range. This boasts slots which are popular within Grosvenor’s land-based casinos which are also available in online versions. Some such games include Prowling Panther, Lobstermania 2 and Da Vinci Diamonds.

Roulette, Blackjack and Other Games

Whilst slots are undoubtedly the star of the show at this casino, other types of games are also available, giving options for all types of players, regardless of your favourite game. Roulette players will find 15 variants of the game to choose from. These include 2 classic variants, as well as European Roulette and Roulette Advanced. The latter boasts a rich variety of special features, including a racetrack, billboard and special bets panel, perfect for the most experienced players. Blackjack players can choose between 8 RNG variants. There are 3 classic variants of the game, provided by Openbet Games, Realistic and IGT. Also included is Blackjack Perfect Pairs. This boasts an exciting side bet that can bag you a payout of up to 100:1.

A Selection of Table Games and Video Poker at Grosvenor Casino

The RNG table game selection is completed with 2 versions of the casino poker game, 3 Card Brag. If poker is your game of choice, you will also find 3 Video Poker variants, including Jacks or Better and Ultimate X Ten Play Poker. Other games available at Grosvenor include 5 scratch cards, such as Scratch 4 Rubies, Scratch 4 Diamonds and Foxin Wins Scratch. Finally, there are 5 arcade games available, including Virtual Horses, Deal or No Deal and Chain Reactors Super Trails.

Live Casino Games with Real Dealers

It could be argued that the selection of RNG table games at the casino is somewhat limited. However, this is more than compensated for with the rich selection of Live Casino games. These are provided by the undisputed leader in the field of live games, Evolution Gaming. You can play a wide variety of games against live dealers, including Roulette, Blackjack, Baccarat and various poker variants. There are plenty of tables featured, with speciality variants of traditional games also available. You will learn full details of the game variants, table limits and more in our dedicated Grosvenor Live Casino review.

A Mobile Friendly Casino

The mobile game selection at Grosvenor is nothing short of impressive. It boasts around 250 games which have been expertly adapted and optimised for mobile play. You can also play the rich selection of Live Casino games on the go. The mobile casino is available for iOS and Android, and is compatible with most smartphones and tablets running on these operating systems. For a complete overview of the mobile game selection and how to get the apps, check out our dedicated Grosvenor Mobile Casino review.

Bonuses, Promotions and Loyalty Rewards

Whilst a welcome bonus is usually available at most online casinos, you will often find that after you have benefited from the one-time deal, there are very few offers available to reward existing players. This is far from the case at Grosvenor Casino. They offer a welcome bonus of 100% up to £400, matching your first deposit pound for pound. After that, you will be able to benefit from a rich selection of promotions and special offers. These are regularly updated, meaning there is always something new and exciting to benefit from. Furthermore, the casino boasts a loyalty scheme, where you earn Play Points as you wager. These can be exchanged for casino bonuses or exciting gifts.

How to Claim the Grosvenor Welcome Bonus

Many operators offer online gambling bonuses when you sign up. In many cases, the amount you deposit will be matched with bonus funds, meaning the more you invest, the more you get. As a well-established UK gambling brand that sets the rules in the industry, Grosvenor casino also follows this strategy, as it has been proven successful. When signing up at Grosvenor casino online, new players can receive 100% up to £400 as a welcome bonus. In order to qualify, players must deposit a minimum of £20. More information about the offers at Grosvenor can be found at our dedicated Grosvenor casino bonus review.

Up to £400
Min. Deposit:
7 Days
Full T&Cs apply. 100% buy-in up to £400 buy-in bonus. Min £20 cash buy-in to be eligible. Offer only available on classic slot games. Max bonus £400. Max stake £2. 20x wagering requirements on total of buy-in and bonus amount. Bonus is valid for 7 days. Keep it fun - set your deposit limit.

As any standard welcome bonus that all top real money online casinos offer, the Grosvenor casino welcome bonus also has certain terms and conditions. The offer is only available on classic slot games, which shouldn’t be a problem, as you can choose between Cleopatra, Starburst, Book of Ra, and a dozen more top slots. You’ll have 7 days to fulfil the wagering requirements of 20x the deposit and the bonus. These are actually quite good playthrough requirements, so it won’t be hard for you to meet them and make a withdrawal. Starting your gambling adventure with a doubled bankroll at Grosvenor will allow you to play with higher limits for much bigger profits.

Deposits and Withdrawals

In order to experience the ultimate thrill of playing real money casino games, you will need to make a deposit into your casino account. Grosvenor casino online accepts a wide range of payment methods, with an option to suit everyone. You can deposit by debit card, with all the popular options, such as Visa, MasterCard and Maestro accepted. If you prefer to use an e-wallet to fund your account, you can opt for Neteller, Skrill, or the ever-popular PayPal. You probably know already that PayPal and gambling go hand in hand, as the famous e-wallet fulfils the banking expectations of millions of players. There is also a prepaid option available with paysafecard. The minimum deposit is just £5 across all the different methods. Although, it is worth bearing in mind that you will need to deposit £20 to be able to claim the welcome bonus. The casino uses cutting edge encryption software to guarantee that all banking transactions are safe and protected. You can deposit safe in the knowledge that your private financial data will not be intercepted by fraudsters.

When you make a withdrawal, it will be processed using the same method used to deposit, wherever possible. In the case of Paysafecard, and some MasterCards, the withdrawal will be processed by bank transfer. Withdrawing is unlimited when it comes to amount, which is great if you happen to hit one of the big money progressive jackpots. However, if you wish to withdraw more than £15,000 per day via debit card, you will need to contact the customer service team for them to process the request. Once requested, withdrawals can take between 3 to 7 days to reach you. This is dependent on the payment method used. Generally speaking, withdrawals to e-wallets have the fastest processing time.

Reliable and Helpful Customer Support

As a reputable and trustworthy operator, it comes as no surprise that customer service is treated as a priority at Grosvenor Casino. As a land-based and online operator, there are various options to get help. You can call your local Grosvenor Casino and there is a handy listing of all land-based casinos and their contact details on the casino website. Alternatively, you can contact the support team via the Grosvenor casino live chat, a free phone telephone number, email or post. The customer service team is available between 8am and midnight 7 days a week.

Customer Service Options at Grosvenor
Working Hours: 08:00 – 23:59
Recommended Method of Contact Call Customer Support for Free
Live Chat: Yes
Email: [email protected]
Phone: 0800 083 1990
Fax: No
FAQ: Yes
Player Opinion: Quick, helpful and polite

In addition to the above mentioned contact methods, there is also a useful help section on the website. You will find frequently asked questions and popular topics, which provide detailed answers to the majority of issues raised by customers. There is also a search function within the help page, enabling you to quickly find answers to your particular query. During our research for this review, we contacted the casino’s support team at various times using the numerous contact methods. We found the customer support agents quick to respond in all cases. Furthermore, they were helpful, polite and knowledgeable in all respects.

The Company Behind the Grosvenor Casino Online

Grosvenor Casino UK is part of the Rank Group, which has been pivotal in the entertainment industry in Britain since 1937. The Rank Group is also operates the hugely popular online and land based casino brand, Mecca.

Grosvenor Casinos were established in 1970 and today are the largest multi-channel casino operator in the UK. There are 56 brick and mortar casinos in the UK and 2 in Belgium, in addition to the hugely popular online casino. High tech technical security is used to protect players at the online casino. Verisign technology ensures that players’ personal data is kept strictly protected and that the website is kept secure and stable. The Rank Group was awarded the prestigious IGA award for Casino Operator of the Year in 2013, for Grosvenor Casinos.

  • Gambleaware
  • Gambling Commission
  • Gamcare
  • Very Sign

Grosvenor Casino UK– A Popular Brand That Comes Highly Recommended

This trusted brand is a household name, and we are pleased to report that upon close inspection, it lives up to its reputation. It offers a unique selection of slots from a wide variety of top developers. Furthermore, it boasts a rich selection of live games, with plenty of tables and different betting limits to choose from. The customer service team is helpful and supportive, plus, the safe and secure banking cashier offers options to suit all players. There is a rewarding loyalty scheme and plenty of special offers and promotions to benefit from. The only downside to this otherwise outstanding casino is the limited number of table games. If you enjoy roulette, blackjack, baccarat or poker, you may find the selection of RNG games on offer a little limited. In such cases, we recommend Ladbrokes Casino, which boasts a richer selection of these types of games. Otherwise, Grosvenor Casino is a smart choice for UK players and comes highly recommended.

Frequently Asked Questions about Grosvenor Casino

We know how important is to know all the facts about a gambling operator so that you know with certainty that it can be trusted. We thought a bit more insight on a few Grosvenor-related questions will be of good use to you. With a view of answering some of those questions, we’ve compiled the following FAQ section.

How to delete Grosvenor casino account?

Closing a Grosvenor account is done by notifying the customer support team. Upon closing your account, you shall receive a refund on the money that is yours, not including the Grosvenor bonus money which hasn't been played through. Do keep in mind that self-exclusion may be necessary if you want to fully limit your access to casino games.

How to withdraw money from Grosvenor casino?

Withdrawal steps at Grosvenor Casino are quite easy. First, you need to be logged in. Go to the "Withdraw" tab in your account and choose your preferred payment method from the available options. Then specify the amount you want to withdraw from your account and confirm the payment. Note that processing times might differ per payment method.

Who owns Grosvenor casinos?

Grosvenor Casinos is a brand owned by the Rank Group – a gambling company based in the United Kingdom. Rank Group has assets in the casino, bingo, and online gambling industries in Belgium and Spain too, and provides extended customer support across all these markets.

How many Grosvenor casinos are there in the UK?

The official data on that says there are 52 locations with the Grosvenor brand in the UK alone, that employ more than 6300 people. In addition, the company has a solid online casino offering with a considerable number of available games.

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